Your rental includes:
- unlimited km for minimum 4 days rental;
- 300 km/day for 1 (one) to 3 (three) days rental (0.2 EUR / additional km);
- Liability Insurance for injuries or damages to persons or things outside the vehicle;
- Collision Damage coverage and Theft Protection for the vehicle (with deductible amount / excess or NO excess if you paid FCI);
- Road tax (rovinieta).
Your rental DOES NOT include:
- insurance coverage for personal injuries to driver or passengers.
- gasoline or diesel. Client is advised to return the vehicle with a full fuel tank and to retain copies of gas receipts. A refueling service charge will apply if you have used, and not replaced, the quantity of fuel that we supplied at the start of the original rental. The charge will be based on the rated printed on the rental agreement or at the place you rented the vehicle from (or both).
- local toll, highway fees, or travel stickers required by local authorities
When you pick up the vehicle, you must sign the rental agreement and must present the original ID card or passport and the driving license.
Accepted driver's age: min 21 (or 23 for vehicles with deposit equal or greater than 500 EUR) - max 70. Additional drivers sign on and pay a fee. Driver's license must be held for a minimum of 1 year (some exceptions may apply, with an additional insurance).
All car rates are guaranteed in EURO. All prices and fees are billed in LEI. Payments will be made in LEI in cash or by credit card (MASTERCARD, VISA, and American Express). Exchange rate will be the official rate for EURO published by National Bank of Romania (www.bnr.ro) valid on the contract day+1%. Please note that for all credit / debit card transactions a 2% fee applies.
To secure the booking we require 50 EURO advance payment. The payment will be made online using a secure connection, based on the invoice that we'll issue on your name after you'll confirm the reservation. Accepted cards are VISA, or Mastercard. The remained payment and the deposit will be done on place, when you'll sign the rental contract. If you prefer to pay online the entire hire amount, please request the invoice for the total amount.
There is no cancellation fee when we are advised 72 hours prior to the reserved rental start date. Cancellations less than 72 hours prior to the reserved rental start date are subject of a 50 EURO penalty.
At the time of pick up we'll require a security deposit / guarantee to be left for the vehicle. This amount will cover minimum the excess and fuel and will be blocked on the driver credit card. Cash deposits, Maestro, Switch, Visa Electron and debit cards are rarely accepted, so please be sure to check with our agents at time of reservation if you require this facility. This deposit will be returned in full at the end of the rental provided if the vehicle is returned in the same condition as rented.
The excess for potential vehicle damage or partial loss or total damage or total loss liability is limited to deposit value.
Optional coverage may be available for purchase at an additional cost that will reduce the insurance excess. For an additional price per day, you can choose full cover insurance (FCI), which will cover the risk of damage the car by your fault or with unknown author.
Some types of damages and accidents that occur as a result of certain situations are not covered, such as illegal drinking and driving, gross negligence like adding the wrong fuel, incorrect use of the handbrake, mechanical damages (clutch, gearbox etc.), lights, mirrors, windows, any part of the wheels/tyres, underside, keys and lock / door handle, antenna, towing charges and any damages caused during the towing away, damage caused negligently, willfully or recklessly, loss of personal belongings, interior of the car, non authorized driver, administration and immobilization fee.
Please be aware that you are not allowed to use the rented vehicles outside the Romanian national roads, off-road, on forest roads, unpaved roads or crossing rivers or deep waters. The insurance coverage is not valid for this type of utilization. The total cost for the damages caused as a result of using the vehicle outside the network of national roads will be in the responsibility of the Client.
We strongly advise clients to check if car uses DIESEL or UNLEADED PETROL at time of pick up.
Additional fees will apply for rental services beyond hours of operation (between 08:00 PM and 08:00 AM, Sunday or on legal holidays).
In case of car keys loss a penalty of 300 EUR will apply and 100 EUR for the car documents loss.
Most rental cars are NO SMOKING vehicles. Clients who do not comply with the NON SMOKING policy and return vehicles after smoking, may face a charge of up to 200 EUR. This is necessary to cover the special cleaning required to remove all traces of tobacco residue and smoky odor from a vehicle's interior. Rental cars that have been smoked in will be immediately grounded upon inspection and removed for a thorough detailing before being returned for customer use.
Optional items (luggage case, child seats, navigation system etc.) are on a request basis only, for an additional fee.
Deliveries to /collections from another Romanian city are available on a request basis only, for an additional fee, depending on the distance between Bucharest and the requested city.
All rentals are based on 24 hour periods with a 1 day minimum rental. If your drop-off time is later than your pick-up time, you may be charged for an extra day.
If the vehicle is returned earlier, the rental price will be calculated according to the new period. We'll reimburse the amount paid over the new contract price, less a 15 EURO penalty.
Travel outside Romania is permitted with certain vehicles in certain conditions of price and number of kilometers, details to be communicated according to your specific travel request. In this case, we require a double guarantee and you have to pay an additional insurance. Countries of travel must be noted at time of booking. Travel into Moldavia, Ukraine, Turkey and Albania is not permitted.
Optional items (i.e.: luggage rack, child seats, etc.) are on a request basis only, for an additional fee.
For any other information please do not hesitate to contact our Bucharest Car Rental Team.